Vulnerability report

Active exploitation observed Confirmed confidence In CISA KEV

CVE-2024-4879

Jelly Template Injection Vulnerability in ServiceNow UI Macros

ServiceNow / Now Platform · affected before utah_patch_10_hot_fix_3

Severity
CVSS 9.3 · Critical
Confidence
Confirmed
Exploit status
Observed in sensors
EPSS
100.0%
First observed
23 Jul 2026
Last observed
19 Aug 2026

Decision summary

What security teams need to know first

Direct answers before the deeper technical record.

What it is

CVE-2024-4879 is an unauthenticated Jelly Template Injection Vulnerability in ServiceNow UI Macros. ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now...

Is it exploited?

Yes. KEV Intelligence sensors observed exploitation attempts with confirmed confidence.

Who is affected?

ServiceNow / Now Platform affected before utah_patch_10_hot_fix_3.

What should we do?

Patch immediately, validate internet-facing exposure, and monitor for matching requests.

Overview

Jelly Template Injection Vulnerability in ServiceNow UI Macros

ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers.

Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

Vendor Product Affected Status
servicenow servicenow Before vancouver_patch_7_hot_fix_3b Affected
servicenow servicenow Before vancouver_patch_8_hot_fix_4 Affected
servicenow servicenow Before vancouver_patch_9 Affected
servicenow servicenow Before vancouver_patch_10 Affected
servicenow servicenow Before washington_dc_patch_1_hot_fix_2b Affected
servicenow servicenow Before washington_dc_patch_2_hot_fix_2 Affected
servicenow servicenow Before washington_dc_patch_3_hot_fix_1 Affected
servicenow servicenow Before washington_dc_patch_4 Affected
servicenow servicenow Before utah_patch_10_hot_fix_3 Affected
servicenow servicenow Before utah_patch_10a_hot_fix_2 Affected
servicenow servicenow Before vancouver_patch_6_hot_fix_2 Affected
servicenow servicenow Before vancouver_patch_7_hot_fix_3b Affected
servicenow servicenow Before vancouver_patch_8_hot_fix_4 Affected
servicenow servicenow Before vancouver_patch_9 Affected
servicenow servicenow Before vancouver_patch_10 Affected
servicenow servicenow Before washington_dc_patch_1_hot_fix_2b Affected
servicenow servicenow Before washington_dc_patch_2_hot_fix_2 Affected
servicenow servicenow Before washington_dc_patch_3_hot_fix_1 Affected
servicenow servicenow Before washington_dc_patch_4 Affected
servicenow servicenow Before utah_patch_10_hot_fix_3 Affected
servicenow servicenow Before utah_patch_10a_hot_fix_2 Affected
servicenow servicenow Before vancouver_patch_6_hot_fix_2 Affected
servicenow servicenow Before vancouver_patch_7_hot_fix_3b Affected
servicenow servicenow Before vancouver_patch_8_hot_fix_4 Affected
servicenow servicenow Before vancouver_patch_9 Affected
Published
10 Jul 2024
Exploitation Reported
29 Jul 2024
Attack vector
Remote
Complexity
Low
Privileges
None
User interaction
None

Tags

cisa nessus_scanner nuclei_scanner

CVE References

Exploitation evidence

Why KEV Intelligence marks this CVE as exploited

Third-party attestation and first-party sensor observation are shown separately so teams can judge the evidence chain.

Exploited in the wild

CISA

Recorded 29 Jul 2024

Independent exploitation attestation added to the KEV Intelligence record.

Active exploitation observed

KEV Intelligence sensor

First observed 23 Jul 2026

First-party sensor telemetry confirms matching exploitation attempts.

Proof of concept available

GitHub

Recorded 16 Jul 2024

Public scanner or PoC coverage increases practical exploitability.

Known exploited vulnerability sources

Per-source evidence links for KEV attestations are available through the KEV Intelligence Pro API.

Learn about Pro API access
Source Added
CISA First 2024-07-29 00:00 UTC
KEV Intelligence 2026-08-19 08:35 UTC

Operational indicators for this CVE are listed under Detection.

Sensor telemetry

First-party evidence of exploitation activity

Aggregate observations show the scale, recency, and distribution of activity without overstating sparse data.

18

Attempts observed

9

Unique attacker IPs

6

Attacker countries

ES · IN · JP · NO · PT · US

4

Sensors observed

Exploitation attempts over the last 29 days

Daily events observed by KEV Intelligence sensors

Updated 19 Aug 2026

0
3
0
0
0
0
0
0
6
0
0
0
0
0
1
0
0
0
1
0
0
0
0
1
0
0
0
4
2
22 Jul 28 Jul 3 Aug 9 Aug 19 Aug

First observed 23 Jul 2026 · Last observed 19 Aug 2026

Pro adds sensor region and window summaries. Enterprise adds raw IPs, paths, User-Agents, and payloads.

Request telemetry access

Detection

Operational artifacts and observed signals

Make the evidence actionable in scanner, SOC, and edge-control workflows.

Observed signals

Request targets
5
User-Agents
17

Raw values available in Pro and Enterprise.

Virtual patch status

No KEV Intelligence virtual patch is currently available. Future rules ship for ModSecurity, Cloudflare, and AWS WAF.

Learn about virtual patches →

Attacker IP Indicators

Attacker IP indicators observed · available in Pro and Enterprise.

Sensor-derived attacker IP indicators are available to Pro and Enterprise accounts under Detection and through the Pro API.

Learn about Pro API access

Scanner Artifacts

Scanner and exploit-framework references linked to this CVE.

Risk and context

Severity, weaknesses, and research context

CVSS v4.0

9.3 Critical
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

EPSS

100.0%

All CVSS Scores

CVSS v4.0 9.3 Critical

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

CVSS v3.1 9.8 Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Potential Proof of Concepts

These PoCs are unverified and could contain malware. Use at your own risk.

Timeline

From disclosure to observed exploitation

  1. Observed by KEV Intelligence sensors

    Evidence-backed exploitation signal

  2. Indicators of compromise added (9)

    Indicators of compromise recorded

  3. Public PoC available

    Public proof-of-concept code published

  4. Nuclei template available

    Scanner coverage available

  5. Nessus plugin available

    Scanner coverage available

  6. Added to CISA KEV

    Listed in the CISA Known Exploited Vulnerabilities catalog

  7. CVE published

    Vulnerability disclosed publicly

  8. CVE ID reserved

    Identifier reserved by the CNA

Pro API

Automate this intelligence

Confidence, exploit status, sensor telemetry, PoCs, scanner integrations, mentions, and tags are available programmatically for VM, SOC, and CTI workflows.

  • Evidence confidence and provenance
  • First-party sensor telemetry
  • PoC and scanner references
  • Affected versions and enrichment
  • Automation-ready JSON delivery

GET /api/v2/pro/kevs/CVE-2024-4879

Free JSON includes basic KEV fields
{
  "cve_id": "CVE-2024-4879",
  "confidence": "Confirmed",
  "cvss_score": 9.3,
  "cvss_estimated": false,
  "epss_score": 0.99976,
  "exploit_status": {
    "exploited_in_the_wild": true,
    "active_exploitation_observed": true
  },
  "sensor_telemetry": { "attempts": 18, "sensors": 4 }
}

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