Vulnerability report

Exploited in the wild Confirmed confidence In CISA KEV

CVE-2024-57726

SimpleHelp remote support software

SimpleHelp / SimpleHelp remote support software

Severity
CVSS 9.9 · Critical
Confidence
Confirmed
Exploit status
Exploited in the wild
EPSS
66.6%
First observed
Last observed

Decision summary

What security teams need to know first

Direct answers before the deeper technical record.

What it is

CVE-2024-57726 is a vulnerability affecting SimpleHelp SimpleHelp remote support software. SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API...

Is it exploited?

Yes. KEV Intelligence tracks this CVE as a known exploited vulnerability. Confidence is confirmed.

Who is affected?

SimpleHelp / SimpleHelp remote support software.

What should we do?

Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.

Overview

SimpleHelp remote support software

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions.

These API keys can be used to escalate privileges to the server admin role.

Published
15 Jan 2025
Exploitation Reported
01 Jun 2026
Attack vector
Remote
Complexity
Low
Privileges
Low
User interaction
None

Tags

cisa malware nuclei_scanner

CVE References

Exploitation evidence

Why KEV Intelligence marks this CVE as exploited

Third-party attestation and first-party sensor observation are shown separately so teams can judge the evidence chain.

Exploited in the wild

CVE

Recorded 01 Jun 2026

Independent exploitation attestation added to the KEV Intelligence record.

Used in malware

CVE

Recorded 02 Jun 2026

Malware families have been linked to exploitation of this CVE.

Proof of concept available

Nuclei Templates

Recorded 17 Aug 2026

Public scanner or PoC coverage increases practical exploitability.

Known exploited vulnerability sources

Per-source evidence links for KEV attestations are available through the KEV Intelligence Pro API.

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Source Added
CVE First 2026-06-01 13:23 UTC
CISA 2026-06-02 14:01 UTC

Detection

Operational artifacts and observed signals

Make the evidence actionable in scanner, SOC, and edge-control workflows.

Observed signals

Request targets
0
User-Agents
0

Raw values available in Pro and Enterprise.

Virtual patch status

No KEV Intelligence virtual patch is currently available. Future rules ship for ModSecurity, Cloudflare, and AWS WAF.

Learn about virtual patches →

Scanner Artifacts

Scanner and exploit-framework references linked to this CVE.

Risk and context

Severity, weaknesses, and research context

CVSS v3.1

9.9 Critical
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

EPSS

66.6%

Potential Proof of Concepts

These PoCs are unverified and could contain malware. Use at your own risk.

Timeline

From disclosure to observed exploitation

  1. Public PoC available

    Public proof-of-concept code published

  2. Nuclei template available

    Scanner coverage available

  3. First public exploitation report

    Exploit observed in malware

  4. Added to CISA KEV

    Listed in the CISA Known Exploited Vulnerabilities catalog

  5. Added to KEV Intelligence KEV Feed

    High-confidence, third-party attested exploitation

  6. CVE published

    Vulnerability disclosed publicly

  7. CVE ID reserved

    Identifier reserved by the CNA

Pro API

Automate this intelligence

Confidence, exploit status, sensor telemetry, PoCs, scanner integrations, mentions, and tags are available programmatically for VM, SOC, and CTI workflows.

  • Evidence confidence and provenance
  • First-party sensor telemetry
  • PoC and scanner references
  • Affected versions and enrichment
  • Automation-ready JSON delivery

GET /api/v2/pro/kevs/CVE-2024-57726

Free JSON includes basic KEV fields
{
  "cve_id": "CVE-2024-57726",
  "confidence": "Confirmed",
  "cvss_score": 9.9,
  "cvss_estimated": false,
  "epss_score": 0.66601,
  "exploit_status": {
    "exploited_in_the_wild": true,
    "active_exploitation_observed": false
  },
  "sensor_telemetry": { "attempts": 0, "sensors": 0 }
}

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