What it is
CVE-2024-57727 is an unauthenticated vulnerability affecting SimpleHelp SimpleHelp. SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable...
Vulnerability report
Exploited in the wild
Confirmed confidence
In CISA KEV
CVE-2024-57727
SimpleHelp Path Traversal
SimpleHelp / SimpleHelp
- Severity
- CVSS 9.1 · Critical
- Confidence
- Confirmed
- Exploit status
- Exploited in the wild
- EPSS
- 95.2%
- First observed
- —
- Last observed
- —
Decision summary
What security teams need to know first
Direct answers before the deeper technical record.
Is it exploited?
Yes. KEV Intelligence tracks this CVE as a known exploited vulnerability. Confidence is confirmed.
Who is affected?
SimpleHelp / SimpleHelp.
What should we do?
Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.
Overview
SimpleHelp Path Traversal
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests.
These files include server configuration files containing various secrets and hashed user passwords.
- Published
- 15 Jan 2025
- Exploitation Reported
- 13 Feb 2025
- Attack vector
- Remote
- Complexity
- Low
- Privileges
- None
- User interaction
- None
Tags
cisa
nuclei_scanner
nessus_scanner
malware
CVE References
- CVE Record CVE.org · CVE Record https://www.cve.org/CVERecord?id=CVE-2024-57727
- horizon3.ai/attack-research/disclosures/critical-vulnera... horizon3.ai · CVE Record https://www.horizon3.ai/attack-research/disclosures/critical-vulnerab...
- simple-help.com/kb---security-vulnerabilities-01-2025 simple-help.com · CVE Record https://simple-help.com/kb---security-vulnerabilities-01-2025#securit...
Exploitation evidence
Why KEV Intelligence marks this CVE as exploited
Third-party attestation and first-party sensor observation are shown separately so teams can judge the evidence chain.
Exploited in the wild
CISA
Independent exploitation attestation added to the KEV Intelligence record.
Used in malware
CISA
Malware families have been linked to exploitation of this CVE.
Proof of concept available
GitHub
Public scanner or PoC coverage increases practical exploitability.
Known exploited vulnerability sources
Per-source evidence links for KEV attestations are available through the KEV Intelligence Pro API.
Learn about Pro API access| Source | Added |
|---|---|
| CISA First | 2025-02-13 00:00 UTC |
| CVE | 2026-08-04 04:41 UTC |
Detection
Operational artifacts and observed signals
Make the evidence actionable in scanner, SOC, and edge-control workflows.
Observed signals
- Request targets
- 0
- User-Agents
- 0
Raw values available in Pro and Enterprise.
Scanner coverage
Nuclei template detected 25 Apr 2025.
View Nuclei template (opens in new tab)Virtual patch status
No KEV Intelligence virtual patch is currently available. Future rules ship for ModSecurity, Cloudflare, and AWS WAF.
Learn about virtual patches →Scanner Artifacts
Scanner and exploit-framework references linked to this CVE.
| Scanner | Reference | Detected |
|---|---|---|
| Nuclei | https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-57727.yaml | 25 Apr 2025 |
| Nessus | https://www.tenable.com/plugins/nessus/233191 | 21 Mar 2025 |
Risk and context
Severity, weaknesses, and research context
CVSS v3.1
9.1
Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
EPSS
95.2%
Potential Proof of Concepts
These PoCs are unverified and could contain malware. Use at your own risk.
SimpleHelp <= 5.5.7 - Unauthenticated Path Traversal
nuclei · Created Unknown
Timeline
From disclosure to observed exploitation
-
KEV confirmed by CVE
Exploitation attested by an external source
-
Public PoC available
Public proof-of-concept code published
-
First public exploitation report
Exploit observed in malware
-
Nuclei template available
Scanner coverage available
-
Nessus plugin available
Scanner coverage available
-
Added to CISA KEV
Listed in the CISA Known Exploited Vulnerabilities catalog
-
CVE published
Vulnerability disclosed publicly
-
CVE ID reserved
Identifier reserved by the CNA
Pro API
Automate this intelligence
Confidence, exploit status, sensor telemetry, PoCs, scanner integrations, mentions, and tags are available programmatically for VM, SOC, and CTI workflows.
- Evidence confidence and provenance
- First-party sensor telemetry
- PoC and scanner references
- Affected versions and enrichment
- Automation-ready JSON delivery
GET /api/v2/pro/kevs/CVE-2024-57727
Free JSON includes basic KEV fields{
"cve_id": "CVE-2024-57727",
"confidence": "Confirmed",
"cvss_score": 9.1,
"cvss_estimated": false,
"epss_score": 0.95151,
"exploit_status": {
"exploited_in_the_wild": true,
"active_exploitation_observed": false
},
"sensor_telemetry": { "attempts": 0, "sensors": 0 }
}Early warning alerts
Get alerts on high-impact exploitation
Receive curator-selected alerts when exploitation activity warrants attention. Each alert includes the evidence and context needed to decide what requires attention now.