Vulnerability report

Exploited in the wild Confirmed confidence In CISA KEV

CVE-2025-26399

Web Help Desk Deserialization

SolarWinds / Web Help Desk · 12.8.7 and below

Severity
CVSS 9.8 · Critical
Confidence
Confirmed
Exploit status
Exploited in the wild
EPSS
88.3%
First observed
Last observed

Decision summary

What security teams need to know first

Direct answers before the deeper technical record.

What it is

CVE-2025-26399 is an unauthenticated vulnerability affecting SolarWinds Web Help Desk. SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution...

Is it exploited?

Yes. KEV Intelligence tracks this CVE as a known exploited vulnerability. Confidence is confirmed.

Who is affected?

SolarWinds / Web Help Desk 12.8.7 and below.

What should we do?

Prioritize remediation. Validate affected assets and apply vendor fixes on an accelerated timeline.

Overview

Web Help Desk Deserialization

SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.

This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.

Vendor Product Affected Status
SolarWinds Web Help Desk 12.8.7 and below Affected
Published
23 Sep 2025
Exploitation Reported
01 Jun 2026
Attack vector
Remote
Complexity
Low
Privileges
None
User interaction
None

Tags

cisa nuclei_scanner

CVE References

Exploitation evidence

Why KEV Intelligence marks this CVE as exploited

Third-party attestation and first-party sensor observation are shown separately so teams can judge the evidence chain.

Exploited in the wild

CVE

Recorded 01 Jun 2026

Independent exploitation attestation added to the KEV Intelligence record.

Proof of concept available

Nuclei Templates

Recorded 18 Aug 2026

Public scanner or PoC coverage increases practical exploitability.

Known exploited vulnerability sources

Per-source evidence links for KEV attestations are available through the KEV Intelligence Pro API.

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Source Added
CVE First 2026-06-01 12:09 UTC
CISA 2026-06-02 14:02 UTC

Detection

Operational artifacts and observed signals

Make the evidence actionable in scanner, SOC, and edge-control workflows.

Observed signals

Request targets
0
User-Agents
0

Raw values available in Pro and Enterprise.

Virtual patch status

No KEV Intelligence virtual patch is currently available. Future rules ship for ModSecurity, Cloudflare, and AWS WAF.

Learn about virtual patches →

Scanner Artifacts

Scanner and exploit-framework references linked to this CVE.

Risk and context

Severity, weaknesses, and research context

CVSS v3.1

9.8 Critical
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS

88.3%

Potential Proof of Concepts

These PoCs are unverified and could contain malware. Use at your own risk.

Timeline

From disclosure to observed exploitation

  1. Public PoC available

    Public proof-of-concept code published

  2. Nuclei template available

    Scanner coverage available

  3. Added to CISA KEV

    Listed in the CISA Known Exploited Vulnerabilities catalog

  4. Added to KEV Intelligence KEV Feed

    High-confidence, third-party attested exploitation

  5. CVE published

    Vulnerability disclosed publicly

  6. CVE ID reserved

    Identifier reserved by the CNA

Pro API

Automate this intelligence

Confidence, exploit status, sensor telemetry, PoCs, scanner integrations, mentions, and tags are available programmatically for VM, SOC, and CTI workflows.

  • Evidence confidence and provenance
  • First-party sensor telemetry
  • PoC and scanner references
  • Affected versions and enrichment
  • Automation-ready JSON delivery

GET /api/v2/pro/kevs/CVE-2025-26399

Free JSON includes basic KEV fields
{
  "cve_id": "CVE-2025-26399",
  "confidence": "Confirmed",
  "cvss_score": 9.8,
  "cvss_estimated": false,
  "epss_score": 0.8833,
  "exploit_status": {
    "exploited_in_the_wild": true,
    "active_exploitation_observed": false
  },
  "sensor_telemetry": { "attempts": 0, "sensors": 0 }
}

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